This Privacy Policy explains how Passo App Trading collects, uses, stores and shares your personal data when you use the PASSO app or website.
Account data: Your name, phone number and email address collected at registration.
OTP verification: We use one-time codes sent to your phone or email to verify identity at registration and for corporate benefit access.
Payment data: Payments are processed through third-party providers. We do not store full card numbers. We retain transaction references and records.
Pass purchases: We record which passes you buy, from which merchants, at what price and when.
Redemption history: Each redemption is recorded including the date, time and merchant location.
Merchant redemption data: Merchants can see redemption events for their own passes only. They do not see your personal details.
Corporate verification data: If you use corporate benefits, we collect and store your work email address for employment verification purposes only.
Analytics and device data: Anonymised usage data, device type, OS version and app version to improve the service.
To create and manage your account. To process pass purchases and payments. To record and display redemption history. To verify corporate employment for benefit access. To send transactional notifications such as purchase confirmations and expiry alerts. To detect fraud, abuse and security incidents. To comply with legal obligations. To improve the PASSO app and services.
Merchants: Merchants can see redemption records for their own passes. They do not receive your name, email or payment information.
Employers: If you use corporate benefits, your employer may know that you have verified your work email. We do not share your purchase or redemption history with employers.
Payment processors: We share necessary data with our payment processing partners to complete transactions.
Service providers: Trusted third-party providers for analytics, cloud infrastructure and communications. These providers are contractually bound to protect your data.
Legal requirements: We may disclose data if required by law, regulation or court order.
We retain your account data for as long as your account is active. After account deletion, some records may be retained for up to 7 years for legal, accounting, fraud prevention or regulatory purposes.
You have the right to access your personal data, correct inaccuracies, request deletion and object to certain types of processing. To exercise these rights, contact us or submit a request through our Data Deletion Request page.
You can delete your account from Profile then Account Settings inside the app, or by submitting a Data Deletion Request on our website. After deletion, your passes will be deactivated and personal data removed, subject to our retention policy.
PASSO is not intended for children under 16. We do not knowingly collect data from children.
Your data is primarily stored and processed in Qatar. Some service providers may process data in other countries. We ensure appropriate safeguards are in place for any international transfers.
We use encryption, secure connections and access controls to protect your data. If you suspect unauthorized access to your account, contact support immediately.
Passo App Trading, Doha, Qatar. Email: privacy@passoapp.com. Phone: +974 5996 6880