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Support

We're here to help. Reach out and we'll get back to you quickly.

Customer Support

Help with passes, redemptions, wallet and account questions.

Merchant Support

Help with merchant onboarding, dashboard and redemption scanning.

Corporate Support

Help with corporate benefit setup, employee verification and billing.

Refund Request

Submit a refund request for an eligible unused pass.

Account Deletion

Request deletion of your account and personal data.

QR Redemption Issue

Trouble redeeming? We'll help you sort it out quickly.

Send us a message

We respond within 1 business day.

Contact details

Email

support@passoapp.com

Response time

We aim to respond to all support messages within 1 business day. Urgent payment and account issues are prioritised.